problems with main viewing on laptop screen

Piotr Jaruga

• April 14, 2022 23:05

First, I had C1 21 installed - the image on the laptop screen and the external monitor screen were ok. I installed the test version of C1 22 and everything was still ok.

The time has come for the full version of C1 22.

And the problems started. The image on the external screen is ok but the laptop screen gets pixelated. Tried back to use C1 21 - but unfortunately the image on the laptop screen now remains blurry, although on the external screen the image is ok.

I have tried to generate new previews but that didn't help. 
I tried to duplicate the monitors (mirroring to the external monitor) and the image was sharp on both. But after restarting with the external monitor disconnected, the problem returned>

Assumed:
when I start working without an external monitor, the image is immediately blurry. If I connect an external monitor, the image becomes clear after a few seconds and it is ok.
The problem wasn't exist with version 21 and with test version of 22. But after installed full version  22, there are problems with viewing on laptop screen with both versions.
Somebody can help?
i7 7700HQ, Ram 16 Gb, Intel Hd Graphics 630 and NVidia GeForce GTX  1050, Win 10

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  OddS.

  • April 15, 2022 06:10

  > Piotr Jaruga: ...Intel Hd Graphics 630 and NVidia GeForce GTX  1050

  While you wait for someone who knows this stuff to chime in: Each monitor's resolution set in Windows matches the monitor's best (native) physical capabilities? You may try to play with the NVidia Control panel's PhysX setting. The hardware acceleration setting in Capture One may perhaps also play tricks on you.
  

   

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  Piotr Jaruga

  • April 17, 2022 08:25

  hi OddS

  was trying to play with PhysX settings and now non of displays (laptop and external) are working properly :-)
  Luckily my other two laptops (much weaker) work just fine.
  Time to submit request

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  Piotr Jaruga

  • April 29, 2022 23:04

  I installed all Windows 10 updates, lastest graphics card drivers
  Nothing helps, there is still a slow reaction of the program to mouse movements and still a lack of sharpness on the main screen.
  It is interesting, that C1 is running properly on weaker laptop (i5, RAM 8Gb, Intel Hd Graphics without any NVidia or Radeon)

  Still waiting for help

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  Piotr Jaruga

  • May 03, 2022 08:57

  looks like C1 does not work with the latest graphics drivers (Intel and nVidia) or with Win 10 updates

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  Piotr Jaruga

  • May 16, 2022 06:55
  • Edited

  Hi all again
  A few days ago I wrote about a similar problem to everyone here.
  But my C1 22 finally got moving - and it wasn't the C1 22 fault, after all (maybe a little).
  I checked the installed programs on the second computer where C1 was running - and set the same configuration on the one where C1 was not running. I mean updates, additions, improvements, drivers for the operation of Windows - I removed them all.
  I just left the appropriate Microsoft Visual C ++ and Phase One drivers behind.
  After this cleaning, the C1 22 started moving rapidly.
  
  

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