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Tethering problems with capture 22 and Fuji gfx and Fuji 100s

Comments

47 comments

  • John Spijkers

    Hi Jason,

    That sucks. I have my 100 II and have tested it briefly. It worked without a problem and the images loaded faster than with the 100s. I will try tethering more extensively tomorrow and see how it goes.

    John

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  • Jason Dewey

    have not tried a tetherblok or other repeater yet, I don't have one with me.  Was hoping it would just work and not be forced to introduce another connection and have more cables etc etc.  I have 2 more days with it so will keep trying to work it out.  I'm curious if ethernet to USB C cable might be a fix - but probably not.  Seems like C1 and GFX are just not on speaking terms yet.  If I have any breakthrough moments or figure out a legit workaround I'll post about it.

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  • Jason Dewey

    Hi John, 

    Keep me posted - my issues might be specific to combination of laptop OS and/or current version C1 23 - but I don't think it's a cable or port power issue...

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  • Last name First name

    Jason Dewey

    Fuji did not update the USB port with the GFX100 ii, so tethering will be the same as the older model. This is an existing/ ongoing problem with a proven solution. You need a TetherBlock or something similar to secure the connection. I shoot tethered 5 days a week and never have connection failures. 

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  • John Spijkers

    Hi Jason,

    I just did some tests. First of all, I use a 2021 M1 MacBook Pro that runs on Sonoma 14.1.1. and use the latest version of C1. I use the 100 II with the batterygrip and the Smallrig L-bracket.

    With the 100s I noticed that the usb-c port is not very solid and I still think that is what causes the loss of connection. So I tested the 100 II with my normal tethercable. I use a cable made for VR glasses (it says "VR LINK on the connector). It cost me around E. 20,--. The 100 II worked perfectly, but I still had some doubts about how solid the cable was connected to the camera. So I recently bought a 20 cm usb-c cable with a 90 degree connector on 1 side and a female connector on the other side. I connect it to the body and put the cable in-between the L-bracket and the batterygrip and then firmly fastened the bracket. The cable is now stuck between the bracket and the grip and the connector can't move. Then I connect the longer usb cable to it and to the Macbook and I'm good to go. 

    I just tested this for a while with the camera on a tripod, switching between landscape and portrait and shooting handheld landscape and portrait. Also triggering the camera from C1. I had no problems whatsoever. Maybe connectionless might happen in the future, but so far it works...

    John

     

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  • Last name First name

    A US based Fuji representative confirmed with me in 2020 that the issue is the USB-C port. It does not hold the connection well on its own. They offered to replace the port since the camera was only a month old, but they said the problem would likely continue as long as they used a USB-C port. They suggested a TetherBlock or something similar, which fixed the issue for me. Try it, if it doesn't work for you, you can always return the block. 

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  • Travis Drennen

    Shooting today with a new 100 ii on an M1 Max running 13.6.1 using brand new area 51 cables. With a 15’ cable i was have constant disconnects. Switched to a 31’ cable and no connect problems. All of this equipment other than the laptop is brand new. Laptop is 100% solid with canon, Sony Nikon, Phase, Leica. Fuji is extremely sensitive to voltage changes that results in dropped connections. Very helpful to keep multiple tether cable: with you and test as soon as you get them so they can be returned if they don’t work.

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  • Jason Dewey

    I was able to get a more reliable connection with a TetherTools 15' USB C to C, with the right-angle connector going into body from the TOP (so the weight of the cable pulls up on the connection).  A little goofy to have to run cable over top of body but it worked!

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  • Bjarne Bare

    Hello,

    Has anyone found a solution for this? It keeps happening to me as well. GFX 100s. Works perfectly fine one shoot, then next shoot I am completely unable to tether. Extremely frustrating and making me think about ditching Capture One altogether.

    Any advice greatly appreciated.

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  • John Spijkers

    Hi Bjarne,

    I still don't think CO is the problem. In my opinion the problem lies with the USB connection on the camera. I noticed with the GFX 100s that wiggling the cable a bit when the camera had frozen could re-establish connection. I now have the GFX100II and no longer have issues with connectionloss. The USB connector on that camera feels much more solid. I also use a cable clamp that prevents movement of the cable between the USB connector on the camera and the clamp. It is attached to the L-bracket and I use a short USB cable between the camera and the bracket. I bought the same clamp for my Z9. It is from Tethertools or SmallRig.

     

    John

     

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  • John Spijkers

    Here you can see it beter

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  • Bruce Chapman

    Although I am just considering getting a 100s, a previous experience I had may be of benefit to you all.

    Earlier this year I was at a photo conference and shooting some personal project work with my Z9 tethered to my 14 inch M1 Pro MBP with a brand new Tether Tools cable that I bought the day before from the Tether Tools booth.  The cable was a right angle USB-C connector to straight USB-C connector.  While in the convention hall the connection was lost and wouldn't comeback.  I went directly to the C1 booth and questioned them.  We tried different ports to no avail.  Eventually David G (yep him) and I narrowed the problem down to the right angle connector.

    So I went over to the Tether Tools booth to have them troubleshoot the issue.  After changing camera settings, firmware updates etc. and almost two hours later confirmed that indeed the right connector had an issue.  Swapping out that cable for cable of the same length but having straight connectors at both ends solved the problem.  Having a straight connector mating to the camera port is not a viable option for me so I continued searching for a better solution.

    For me the answer has been a mix of things.  I agree that anything that locks the cable down to the camera to prevent movement at the camera port is always recommended.  Avoid putting pressure on the connection.  And for me using a fiber optic cable has been just what the doctor ordered.  I got mine off Amazon,

    FIBBR Ultra Fiber Optic Cable Link Cable 10ft/3M, USB C to USB-C Hybrid Active Optical USB 3.1 Cable 10ft/3M.

    An added benefit is that the cable also supplies power to the camera body eliminating battery changeups.  I was considering getting Area 51 cables but decided to try the less expensive route first.  At least in my case with Nikon Z9s and a Zf it worked.  

    As I stated at first, I am considering getting a Fuji 100s to use on my large format system.  So if any of you try the fiber optic route please post the results good or bad.  It will weigh heavily in my decision to add a Fuji to my gear bag.

    hope this helps

    Bruce

     

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  • Ard Jongsma

    Hi Bruce, appreciate the feedback but this is not the same issue. It is specific to the 100s and while the evidence of the weak cable connection in the Fuji is piling up, it is not just that. Most people here have used dozens of cables and none have worked 100%. Some people appear not to have the problem. No one I know of (correct me if I'm wrong) has had the same issue with LR. And I have no problems using the very same cables on any other cameras. It's the communication between the 100s (and apparently, sadly, the II too) and C1.

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  • Chris Boeke

    Ran into a similar issue yesterday, the connection just flat out disconnected and wouldn't reconnect using the 100s.  Sounds like the 100II isn't much better, but what about the 100s II?

    I currently use the Arca Swiss L bracket, and usually strap the tether cable the tripod leg.

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  • Jason Dewey

    I've had consistent success with my 100II tethering setup since the beginning of the year, so thought I'd share the adapter which has been working for me.  I'm currently running C1 16.3.1.23 on a MBP M3 Pro running Sonoma 14.4.1 - not the most current version of C1, but I usually hold off on doing minor updates.  All previous versions of C1 16.X have worked reliably with this setup, along with all versions of Sonoma and whatever OS came before that.  This is an inexpensive right-angle adapter that I have been using with the Tether Tools right angle USB C cable.  Also works with the 33' IQ Wire Carbon Black cable, although that cable is glitchy if it's not connected in the right sequence.  Links and photos below.  I actually tested four different adapters and kept this one, because of it's shape and the fact that it's a metal housing and seemed the tightest fit.  I shoot 99% of everything locked down on a tripod, and use a Tilta cage that has two small screws to attach their cable lock; I went down the path of using a cage almost exclusively because it has two small screws that attach a removable cable lock.  Their cable lock is poorly designed and has thumb screws that stick way out, so I had my assistant (who is a very talented 3D printer) design and print a support block that locks in the USB C right-angle adapter.  The rubber side cover folds over 180 degrees and stays permanently "open" tucked behind the side of the cage (hence the HDMI port cover in pics).  See photos attached - there's no movement in the adapter whatsoever when this support block is screwed in, eliminating the play in the port, and it supports the downward force from the cable.  If I'm around clients or anyone who I think might trip on the cable I clamp it to the head or the tripod - I'm not a fan of the Tether Tools cable block because of the aded stack height on the head, but that's just a personal preference thing.  I wanted a low profile, clean connection so the cable doesn't stick straight out from the side or from the back of the body, and this seemed like the best setup.  Granted this may not work with a 100sII, but it's been super reliable for me for thousands of captures.  I intend to get a 100SII as a second body and will post if I have any issues.  Hope this helps!  If anyone wants a 3D printed support block specific to a Tilta cage (and this specific adapter) for this kind of tethering setup, let me know and I'm sure I can get my assistant to print another one for $10.  

    adapter link:  https://www.amazon.com/gp/product/B0B8X6H96S/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1

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  • Jason Dewey

    **side note that if you're design savvy with 3D printing, you could design something like this to "lock" a right-angle cable directly into the port using one of the other cages the has screw holes for the cable block attachment, and then wouldn't need to use the adapter I went with.   Not all L brackets and cages have the screw holes in the right location, which you'd need to design something like this...

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