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Capture One won't start

Comments

6 comments

  • Terrence Lowe

    I installed the windows updates and had to uninstall them. C1 gave me an error message after the updates. After the uninstall C1 was back to working.

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  • Kurtb Pas

    C1 22 15.3 Dan't want to oprn existing sessions. But also when creating new seesion i get the error "An unknown error occurred when trying to read the database".

     

    Already uninstalled the beta of 15.3 and the previous 15.2 before re-installing C1, but issue remains.

    PC is running windows 10.

     

     

     

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  • Bernhard Horst

    I have exactly the same issue..cannot start a new catalog or add a new session...

    C1 Does not work anymore...

    Did a Windows 10 Upgrade yesterday and also upgraded C1...

    Not so funny at the moment

     

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  • Kurtb Pas

    I managed to solve by uninstalling, removing Users\......\AppData\Local\CaptureOne

    Unfortunately that deleted my workspace, custom styles and style brushes, keywording presets, But happy I'm up and running and able to deliver to my clients.

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  • Bernhard Horst

    Thanks Kurt!

    Just checking my PC and I do have 2 Folders in Users/App Data/Local.. both with same timestamp.

    One is called "Capture_One" and the other "CaptureOne"..this is in my opinion a bug in the installation of C1.

    Deleted both...now it works...

    Bernhard

     

     

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