Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Update on JPEGmini error 15.3?

Comments

13 comments

  • Michael Kluth

    Hi,

    I have the same issue. Phase One - why do you publish an untested version as an update?

    The double-click in the grid-view also doesn't open the image in the viewer anymore!

    Please release  a fix ASAP!!!

    Thanks!

    0
  • OddS.

    > Michael K.: Please release  a fix ASAP!!!

    Yet another user under the false impression of this being a support forum. It isn't. You are talking to fellow users.

    0
  • Michael Kluth

    I wasn't aware of that. Thanks for the info!

    I contacted them by email and they confirmed the bug, stating it was a Capture one issue. Which makes sense, because the update 15.3 for Windows is a total mess!

    So if anyone reads this, who is still on C1 15.2 - DONT UPDATE TO CAPTURE ONE 15.3 ON WINDOWS!!!

    0
  • Jeroen Schokker

    Thanks for the update! Probably have to wait till 15.4

    0
  • Michael Kluth

    That'l take some time. Let's hope for a soon bugix-release 15.3.1 :-)

     

    0
  • Jeroen Schokker

    Would be even better ;-)

    0
  • Jeroen Schokker

    The matter has been fixed, good work team C1!

    0
  • Michael Kluth

    Hi Jeroen,

    not for me! Did you get an C1 or an JPEGmini upate?

    Cheers

    0
  • Jeroen Schokker

    Hi Michael,

    Contacted support and they replied almost instantly. Told me it had been fixed. Just downloaded the latest version, installed and it worked.

    Hope this works for you as well!

    0
  • Michael Kluth

    Hey - I just saw, that version 15.3.1 was released at https://www.captureone.com/en/account/download.

    Great news!

    0
  • Michael Kluth

    Thanks Jeroen,

    I just installed version 15.3.1 and have been able to activate the Plugin. But now it tells me, my license isn't valid.

    Figured out, that v1.2 of the plugin doesn't work with 15.3.1, but v1.0 does. No idea why.

    0
  • Alexandre Sidorenko

    Works fine for me with 15.3.1:

    I have used '+' in C1Pro Plugins dialog pointing to directory with plugin, it asked me whether I want to re-register the plugin.

    Alex

    0
  • Michael Kluth

    So - I just got the answer from the JPEGmini support.

    The licensing policy for JPEGmini Pro 3 is such that when you purchase a license, it is yours for life plus one year of free upgrades.
    If you purchase the entire suite, that policy applies to the app and plugins.
    We have many users who use the plugins and do not use the app, hence the need to also validate this policy on the plugins.
    I hope this answers your question.

    I actually didn't know, that one can use the pluging without the main app.

    0

Please sign in to leave a comment.