Nikon z9 raw files not able to adjust

Troy House

• November 23, 2022 15:05

I just upgraded to v23. I can import regular raw and label them but all adjustments are greyed out. Can;t adjust color. temp or any thing else. Weird as it worked fine in v22. Anyone find a workaround?

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  Frank Mantek

  • November 27, 2022 21:52

  This is working fine for me on several machines, as well for my wife on several machines. So it's not a generic issue. File a support ticket, would be my recommendation.

  
  Frank

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  Troy House

  • November 28, 2022 01:06

  Frank,

   thanks for the reply. His to be a weird permissions issue as I have three different cameras that shoot raw and the same with all of them(z9, z7 and Fuji GFX100s) I also have installed on three machines and same on all three machines.

  I did a support ticket immediately and in a week have 1 reply. So slow. She said to check permissions. I did immediately then nothing

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  Frank Mantek

  • November 29, 2022 18:14

  Let's try to debug this together :). 

  Can you, inside of CaptureOne, rename one of those files? If you can, you have no access/permission issue. 

  Can you apply a style to the image?

  What do you mean with "I can label them"?

  Can you attach a screenshot of the "greyed out" area?

   

  Frank

   

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