SOLVED: Server incident - 28/02/23

Jack W

Admin

• February 28, 2023 09:47
• Edited

Hi all,

Over the last twenty minutes or so we have discovered an issue with the server, which is preventing you from buying, signing-in, signing-up, or activating software.

We're working hard on a fix and hope to be back up and running very shortly. 

In the meantime, please hit "Follow" on this page: https://support.captureone.com/hc/en-us/community/topics/9492608977949-Noticeboard – you'll easily be able to stay up to date with any important notices from the Capture One team.

Kind regards,

Team Capture One

Edit: issue resolved at 10.47 CET

 

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  Jeff Cornejo

  • March 01, 2023 16:50

  I'm having this issue right now in a continuous loop trying to active CaptureOne. Is it a new problem or a continuation of this issue?

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  Janne Hernesniemi

  • March 01, 2023 17:01
  • Edited

  I have the same problem as Jeff. Apparently the problem is still there and needs quick fixing. I have the latest version of Capture One and I'm using Mac.

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  Jack W

  Admin

  • March 02, 2023 09:12

  Seems like it could be a separate issue. Please reach out to support if you continue to have issues activating or downloading.

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