Account, activation, payments

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For anything to do with your Capture One account, purchases, and activations.

A little over a year ago

Mbsz53
June 19, 2024 09:22

0 votes 3 comments

This version of capture One is not valid for use with current license.

@vonPlatenPhoto
June 10, 2024 11:54
Edited

0 votes 0 comments

Cancellation of payment

lee jeongha
May 21, 2024 07:13

0 votes 0 comments

Popup says current license key belongs to a different user account

Emily Miller
May 17, 2024 17:18

0 votes 1 comment

Why do I have to set up my Capture One from scratch each time I go to another country? Really frustrating.

FirstName LastName
May 15, 2024 07:47

0 votes 2 comments

INCIDENT RESOLVED: Since 16:44 CEST, May 5 Capture One users cannot purchase, sign in, activate, use Live or Sync

Julia
May 05, 2024 19:02
Edited

0 votes 2 comments

Says I need updated version and I’m running Windows 11

Harry
April 25, 2024 14:42

0 votes 1 comment

C1 22 Can't activate on Windows 10 No matter what I try.

Greg UK
April 23, 2024 17:38

0 votes 4 comments

Odd email claiming my account is being deactivated

Rupert Hitchcox
April 15, 2024 09:42

0 votes 0 comments

FirstName LastName
April 10, 2024 22:07
Edited

0 votes 0 comments

Loyalty-program

Daniel Remaud
April 02, 2024 08:21

0 votes 1 comment

Problems/Laptop

J. van Benschop
April 01, 2024 08:37

0 votes 1 comment

Pricing for Perp Users Ridiculous

Mark Osborne
March 12, 2024 00:20

0 votes 9 comments

Subscription error

FirstName LastName
March 11, 2024 09:18

0 votes 0 comments

Unable to start Capture One

Pavel Bochman
March 08, 2024 23:43

0 votes 0 comments

Bought one month of capture one pro and can not activate

Christopher mccurdy
March 05, 2024 20:41

0 votes 1 comment

Capture One Express für Sony

Ronald Gensicke
March 04, 2024 00:00

0 votes 1 comment

Hjelp

Ernesto R Dominguez
February 28, 2024 16:57

0 votes 5 comments

C1 Asking to Verify Alternate Email

Charlie
February 28, 2024 16:40

0 votes 1 comment

Why was I upgraded to CO 2024?

Michael Mazzola
February 26, 2024 18:35

0 votes 5 comments

Abono no reconocido

Juan Nicieza Fernández
February 24, 2024 12:40

0 votes 2 comments

Can't pay. Zip Code Error.

Ariel Ramirez
February 19, 2024 17:42

0 votes 4 comments

I'm a capture one express user. Discount coupons (60%) are not available.

FirstName LastName
February 17, 2024 13:21

0 votes 0 comments

subscription renewal

FirstName LastName
February 15, 2024 23:41

0 votes 0 comments

Using two operating systems

FirstName LastName
February 10, 2024 09:57

0 votes 6 comments

Capture one pro installation

serdo lakich
February 08, 2024 17:04

0 votes 5 comments

Lost of confidence

Paul Bonn
February 02, 2024 14:07

0 votes 0 comments

Inform users about upcoming known compatibility conflicts with their older licenses. An informed user is a much more loyal customer

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