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Account, activation, payments

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For anything to do with your Capture One account, purchases, and activations.

All In the works Not currently planned Implemented Logged Newest post Recent activity Votes Comments
refound order
  • jialun wu
0 votes 0 comments
Catalog will not open
  • Flemming Navntoft
0 votes 0 comments
New computer
  • Flemming Navntoft
0 votes 0 comments
Renewal
  • David Grandy
0 votes 0 comments
free trial key Capture One 21
  • FirstName LastName
0 votes 0 comments
Subcrition
  • Gerhard
0 votes 0 comments
Latest offer not applied on checkout
  • Tomasz Bator
0 votes 0 comments
Offene. Anfragen
  • Pascal Voegeli
0 votes 1 comment
Subscription renewal
  • David Grandy
1 vote 0 comments
it suddenly stopped working.
  • FirstName LastName
0 votes 1 comment
Cannot open catalogue
  • Deem Vermeulen
0 votes 14 comments
Update
  • Witold Werner
0 votes 5 comments
Upgrades - customer churning must be affordable after all ..
  • epost
0 votes 1 comment
Incident: Microsoft Network infrastructure issue is affecting some of Capture One services
  • Julia
  • Edited
1 vote 0 comments
Can't Activate any version
  • Andy Post
0 votes 0 comments
¿cómo vuelvo a instalar Capture One 23 Pro en mi pc formateado?
  • FirstName LastName
0 votes 0 comments
Switch for free offer is not for free
  • Chris Henry
0 votes 1 comment
A little over a year ago
  • Mbsz53
0 votes 1 comment
This version of capture One is not valid for use with current license.
  • @vonPlatenPhoto
  • Edited
0 votes 0 comments
Cancellation of payment
  • lee jeongha
0 votes 0 comments
Popup says current license key belongs to a different user account
  • Emily Miller
0 votes 1 comment
Why the hell are you doing with licences?
  • Vladimir Belohradsky
2 votes 11 comments
Why do I have to set up my Capture One from scratch each time I go to another country? Really frustrating.
  • FirstName LastName
0 votes 2 comments
INCIDENT RESOLVED: Since 16:44 CEST, May 5 Capture One users cannot purchase, sign in, activate, use Live or Sync
  • Julia
  • Edited
0 votes 2 comments
Fix Activation, it's a nightmare
  • Dylan Goldby
2 votes 6 comments
Says I need updated version and I’m running Windows 11
  • Harry
0 votes 1 comment
C1 22 Can't activate on Windows 10 No matter what I try.
  • Greg UK
0 votes 4 comments
Odd email claiming my account is being deactivated
  • Rupert Hitchcox
0 votes 0 comments
r
  • FirstName LastName
  • Edited
0 votes 0 comments
Loyalty-program
  • Daniel Remaud
0 votes 1 comment

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