Simon Giddings
- Total activity 202
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 134
- Subscriptions 24
Comments
Recent activity by Simon Giddings-
I remember experiencing this bug back on C1v12. Might not be the same bug now, but at the time I was able to reliably replicate it. Bizarrely, the undo button would become disabled if pressing two ...
-
This is a known bug related to Heal Layers. Try disabling the heal layer while zoomed in. This isn't a fix of course, but it should allow the image to display without the artefacts. C1 have acknowl...
-
Do the images have heal layers by any chance? If so, try deleting the heal layer (on a copy of the image if you like) and export again. If the image exports correctly, I realise it doesn't really h...
-
I get this issue too. It's another bug related to heal layers. C1 support have confirmed this but won't say if they're going to fix it. As irritating as it is, the best "solution" I've found is to ...
-
C1 support confirmed to me months ago that this is a bug in their software not a hardware issue. They're currently refusing to comment on whether they will bother to fix it in C1 v20 ..... However ...
-
No fix yet. C1 support told me a few days ago they're still working on it. I suspect what this means is that it will be fixed in the forthcoming v21 release, so in we'll have to pay for the bug fix.
-
SFA I assume you're referring to my video? I was zooming in and out to demonstrate the effect. The black rectangles and display corruption don't go away. It's not a question of waiting, they are pe...
-
Thanks Kevin, I may give that a try. I'm doubting my own memory now on the specific build number, but I'm positive I didn't see this issue with earlier builds of C1 20 / 13.
-
Not sure if I can post a link in the forum, but I made a screen recording of it happening: https://www.dropbox.com/s/ityis8ldpvht5b8/2020-08-05%2020-10-46.mp4?dl=0
-
I've tried importing into a brand new catalog and brand new session, still get the black rectangles. It also seems more likely to happen if I have a colour or clarity adjustment on the image. If I ...