Michael Fritzen
- Total activity 467
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Activity overview
Latest activity by Michael Fritzen-
Michael Fritzen commented,
Hi Stefan, I've gone through several weeks of frequent contacts with the support team which at first didn't solve the issue. Finally a re-installation of Windows from a previously created system ba...
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Michael Fritzen created a post,
Activation problems with C21Pro purchased today
Almost as a follow-up of a post of mine 24 days ago about an issue with re-activation of V20Pro (w/o solution until now) I thought today it might be a good idea to take a BF offer on V21Pro with fr...
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Michael Fritzen commented,
News: At least the "Country" in the user profile can be changed now as I noticed today. However, the update of my user profile data, including the country, did not solve my licencing issue. Things...
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Michael Fritzen commented,
Well, if someone from C1 is reading here I'd be very glad if I could get some notice what I could do / add to have a support case attended? One created 17 days ago, a second one 10 days ago. A dela...
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Michael Fritzen commented,
Many thanks for that one. Dropped them a mail. We'll see. Saw the amendment. Perhaps a correct user profile will be all necessary to get things back to work normally. The UI issue got almost second...
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Michael Fritzen commented,
Well, when I put the log files there I was thinking I'd adding them to the support case :-) Even wondering why there wasn't an attach button for uploading that TXT file. And since even the extract ...
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Michael Fritzen commented,
Are you reffering to C1 Express for Sony which is the free version? Or the paid full version? From scratch AFAIK all versions are equal but the inicial steps after installation differ when you choo...
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Michael Fritzen commented,
After going through the article I've noticed that it doesn't mention the issue I'm facing with is the said message right below the licence code field which appears after entering the code. Is it p...
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Michael Fritzen commented,
Well, from the moment on I noticed the issue on my main laptop I've kept the travel laptop strictly offline so it could not receive any data update concerning the licence reset and thus operates C1...
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Michael Fritzen created a post,
Problems with licencing after reinstall
Hi, I"ve created already a support request on this issue last saturday but since I got no return until today I thought that perhaps someone of the Community may have faced a similar issue and found...