Helen
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Activity overview
Latest activity by Helen-
Helen created a post,
Recents window behavior in Capture One 16.7.3 on macOS
We’re currently investigating an issue with the Recents window in Capture One 16.7.3 on macOS. In this version, the Recents window may behave as an always-on-top panel. The following symptoms have ...
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Helen commented,
Official comment Following the latest updates from Microsoft Azure, the issue affecting Capture One services has now been resolved. With most regions fully recovered, all Capture One functionality should be back to...
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Helen commented,
Official comment We're glad to inform you that Cloud issues were fixed in Capture One 16.3.8.You can download the latest version here and view the release notes here. On top of that, the new mobile version 2.3.4 is...
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Helen commented,
Pete Axford I'm on it ;)
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Helen commented,
Hi Tom,Even though tethering for this camera is not supported, you can still import and edit the files from Fujifilm X70 starting from Capture One 9.3.0. Is it the tethering feature you're interest...
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Helen commented,
Hi Jakub,I'm leaving this comment to inform you that your post was moved to a different forum topic which is more relevant for your type of request. Also, you can always reach out to our tech team ...
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Helen commented,
Hi Eric,This forum page is dedicated to Camera Support requests, so I'll move your post to the relevant topic.That said though, you're very welcome to reach out to our tech team at support.captureo...
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Helen commented,
FirstName LastName thank you for getting back to me, Piotr. I responded to your message by email. Luma mask issue will be treated separately from this bug report.
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Helen commented,
Pete Axford may I ask you to drop us a line at support.captureone.com, please? Just mention my name in the request, so I can jump into the conversation and see what we can do in your case.
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Helen commented,
Official comment We're glad to be back with good news: this issue should be fully fixed in Capture One 16.3.6.You can download the latest Capture One 16.3.6 here and view the release notes here.