Julia
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Activity overview
Latest activity by Julia-
Julia created an article,
Where can I download my older Capture One version?
If you own any Capture One version prior to 16.3, you can install it on your supported device by downloading the installer from "Download" section under your account: Please, consult Capture One sy...
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Julia created an article,
'An email was sent with instructions for accessing your account' but you cannot access your Order History
This is the scenario you may face when your purchasing email address (the one you put in at the check-out) and Capture One profile email differ. If this is the case, when you attempt to access the ...
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Julia created an article,
How to switch from trial to Capture One Pro or All in One license
A single Capture One installer (for any version) carries already all product variants, that you will find listed on the download page, as the screenshot below shows: That's why if you install a tr...
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Julia created an article,
All in One vs Capture One Pro
In May 2023, we introduced All in One bundle as a new way to enjoy the benefits of the entire Capture One Ecosystem. It offers all of our products available at the moment, as well as future product...
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Julia created an article,
Frequent sign-in requests on Windows 10/11: how to fix
It can happen that after the release of Capture One 15.0, you face an issue where Capture One requests a sign-in upon each launch or too often. To fix this behavior, please follow the troubleshooti...
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Julia created an article,
Activation issue on Windows 10 or 11: signing in fails or the pop-up will reappear right after the sign-in
If you are struggling to activate Capture One on your Windows computer, it may be due to your local network setup. Please follow the troubleshooting steps below to fix this issue. Disable any fire...
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Julia created a post,
FIXED: License server is down since 8:47 CEST, April 14
Update: All the services are back online as of 23:00 CEST.We are working hard to prevent similar issues from happening in the future. We apologize for any inconvenience. --- We are experiencing a ...
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Julia created an article,
How to activate Capture One
You will need a license key to activate any version of Capture One. Refer to this guide if you need help in finding your key: How do I find my Capture One license key? Depending on the software ver...