
Jack W
AdminTechnical Writer at Capture One
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Posts
Votes on activity by Jack W-
When cloning variants or importing including adjustments, AI Masks may be empty
CompletedAffects Capture One Pro (16.3.4)Fixed in Capture One pro (16.3.5)When cloning a variant with subject/background masks, the new variant will have the correct layers but with an empty mask. The same ...
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How to receive technical support and help from other users
Hello, Welcome to the user-to-user help topic for the Fujifilm RAW converter, provided by Capture One. We're delighted to have you here and would like to draw your attention to a few things. 1) The...
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Purpose of the Capture One mobile topic – read me first!
The purpose of this topic (and the forum in general) is to receive user-to-user help for Capture One mobile, which includes both our iPhone and iPad offerings. If you need technical support please ...
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FIXED: download page is down – we are working on fixing it as we speak
As the title describes, we're aware that users are currently unable to download Capture One. We're working on it and hope to have a fix very soon.
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Mac - Old drives and folders cannot be deleted from catalog.
PlannedWhen using a referenced catalog and deleting some folders from the library tool, they disappear but then reappear when opening the application. We've reproduced the issue and we're working on a fi...
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The place to learn and share knowledge
The purpose of this topic is to help those new to the world of photography and Capture One. There are many experienced photographers and Capture One users here, so let's help each other out and rem...
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We value your feedback
Hello there, This is your space to let us know how we can improve upon what we do here in the forum, and also in the help center in general. The team and I are always happy to listen to feedback an...
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How to report a bug
First of all, thank you for taking the time to report an issue or any abnormal behavior you are experiencing in Capture One. We understand how frustrating it can be to experience even the smallest ...
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Learning material has a new home!
Hi everyone! First of all, even though it's past the socially acceptable time to say it, I would like to wish you all a "happy new year" not only from myself, but from everybody here at Capture One...
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Learning material has a new home!
Hi everyone! First of all, even though it's past the socially acceptable time to say it, I would like to wish you all a "happy new year" not only from myself, but from everybody here at Capture One...