C1 23 with perpetual license goes suddenly down in the middle of the work and I can only start if I login and authenticate with the internet browser my account.
C1 23 with perpetual license goes suddenly down in the middle of the work and I can only start again if I login and authenticate with the internet browser my account. I was connected with the Internet. Anyhow the application goes down in the middle of work like a crash.
That is very annoying when I am in a hurry. That is a bad behavior. The company does not take any respect for the customers.
Alex
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Hi @... – first of all, I'm really sorry that happened during a shoot. I know how upset I would be and thank you for communicating this to us.
I've forwarded your comments on to the Platform team and have moved this post to the appropriate topic (this is for feedback specifically about the forum) – that's as much as I can do right now.
If you continue to experience this, then please let our support team know. There could be an issue with your key or account if this persists.
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