C1 9 Activation

Permanently deleted user

• 28 de julio de 2018 10:37

Hello,

I'm not able to activate permanently my C1 9 copy. Each time it launches, I have to activate it again ☹️

OS : Mac High Sierra on an iMac

2 drives : one internal on which I have deleted (did not solve the problem) C1 and a "work" drive, an external SSD where all my apps are.

Thanks for any help.

John

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  Ian Wilson

  Moderator

  • 28 de julio de 2018 13:04

  

  Does C1 v9 support High Sierra?
  
  Ian

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  Permanently deleted user

  • 28 de julio de 2018 14:02

  When activated, yes of course.
  
  It's more of an activation configuration problem.
  
  John

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  Ian Wilson

  Moderator

  • 28 de julio de 2018 16:24

  

  [quote="Jean cg" wrote:
  When activated, yes of course.
  
  It's more of an activation configuration problem.
  
  John

  
  In that case I'd suggest contacting Support. (It's just that I don't see High Sierra referred to in the v9.3 release notes.)
  
  Ian

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  Permanently deleted user

  • 28 de julio de 2018 17:51

  OK, I did it, thanks for the advice.
  
  John

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  Permanently deleted user

  • 30 de julio de 2018 11:32

  I got a quick answer from the support service. Great ! Installing the latest version fixed the problem. Case closed.
  
  John

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  Benjamin Liddle

  • 31 de julio de 2018 19:59

  Also, for anyone else's reference, this KB article:

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