When Selecting Show Folder Hierarchy C1 Crashes

NN635404618960127100UL

• 3 de agosto de 2014 06:22

Every time I select the Show Folders Hierarchy from the context menu to display the catalog structure C1 crashes.

Has anyone experienced this before? The catalog is small there are only 345 images in it at the moment so I cannot believe that that is the problem. The catalog is also referenced and the original images are on an external NAS.

I am using the lastest release of C1 on my 27" 2013 iMac.

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  Paul Steunebrink

  • 3 de agosto de 2014 09:04

  I am not aware of such issue. I suggest you open a support case and report the issue. Perhaps CO7 has a problem with the NAS, but it should not crash.

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  NN635404618960127100UL

  • 3 de agosto de 2014 09:12

  I have just opened a support case, but was wounding if someone else had already seen the same issue.

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  Drew Altdo

  • 4 de agosto de 2014 14:02

  [quote="NN635404618960127100UL" wrote:
  I have just opened a support case, but was wounding if someone else had already seen the same issue.

  
  
  There are certainly quite a few.
  We're finding that some specific Hardware Builds (iMac's mostly) with the 10.9.4 OS are having some communication errors when the Library Tool is updating. These are causing the UI of Capture One to crash.
  
  If you experience this (for example add a Group/Project or Move a Folder) then downgrading to 7.2.2 is the most viable option for the moment... downgrading your OS isn't exactly practical 😉
  http://www.phaseone.com/en/Downloads/Se ... 79d0&RDR=0

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  NN635404618960127100UL

  • 5 de agosto de 2014 17:32

  I downloaded C1 7.2.2 and that seemed to resolve the issue. However C1 7.2.2 also crashed once when I tried to Show Folder Hierarchy. I have opened a support request and will see what happens.

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