LCC crash on OS 10.12.1

MARCO FAVALI

• 22 de noviembre de 2016 17:39

As I click to create an LCC image Capture One 8.3.4 always crashes on my Macbook with OS 10.12.1 . I tried to remove all the CO and Phase One folders and reinstall the software but it still continues to crash.
I've alway been used it with no problems for 3 years .. could it be the new OS 10.12.1?
Thanks

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  Ulf Liljegren

  • 28 de noviembre de 2016 11:33

  Hi
  
  Capture One 8 is not supported on Mac OS 10.12
  However, Mac OS 10.12 has a quirk in how it works with file names. So try to remove any space in the file name of your LCC and try again.
  Does it work?

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  MARCO FAVALI

  • 30 de noviembre de 2016 15:46

  Hi, no it doesn't work even with no space.
  I've downladed and tried with CO 9 and it makes the same things! it crashes after few seconds from appling the LCC
  Is ther something I have to delete?

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  Ulf Liljegren

  • 1 de diciembre de 2016 09:04

  HI
  Create a support case for this and we'll help you out.
  https://www.phaseone.com/en/SupportMain.aspx

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