C1 loses my adjustments

MARCOS FORTES

• 26 de diciembre de 2018 21:04

Hi,
I'm having a problem with the adjustments made , for example a week ago, disappearing from my session when I open it today.
This has been happening a lot.
A client send his final selection, and when I open my session to only save large resolution files, all the adjustments are gone and I have to start all from scratch.
Using CO 12 and Mac os 10.12.6 (Sierra)
What I'm I doing wrong ?
Thanks
Marcos

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  OddS.

  • 27 de diciembre de 2018 08:14

  [quote="NNN634551652832990759" wrote:
  I'm having a problem with the adjustments made , for example a week ago, disappearing from my session when I open it today.

  
  
  Are you sure you open the session where you did the adjustments?

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  Ellard Vasen

  • 27 de diciembre de 2018 19:36

  I had the same thing recently, losing adjustments made in a session.
  Luckily it happened on a freshly created and small session and I didn't lose any hard work.
  I imported the session to a catalog and it seems that all the adjustments I made after that have been retained (knock on wood).
  
  I had the session on an external USB 3 drive, used Capture One 11.3 on High Sierra 10.13.6.
  The catalog that imported the session is on the internal SSD.

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  Permanently deleted user

  • 8 de enero de 2019 10:33

  I'm having the same problem. For some reason I cannot explain it worked well over the past week or so, then yesterday all of a sudden it started to happen again and today the same problem is still there. Lost loads of work I did yesterday. I've been using C1 since version 9 and this never happened before to me. At the beginning of december I contacted support and they promised a fix. C1 12 is at this point not usable to me. Really disappointed.

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  Eric Valk

  • 8 de enero de 2019 16:26

  Now that we know this happens it would be good practice to make a backup copy of the session database before any catalog import operation, and then it can be restored if needed.
  
  In the last relase I started setting the catalog backup to occur every time I leave Capture One.
  
  I wonder if this occurs when when the session is not open in Capture One.
  
  I have noticed in some previous releases that Capture One seems more stable when only one document is open, might be the case here also.

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  Permanently deleted user

  • 9 de enero de 2019 13:26

  I'm confident they'll fix it. In the meantime I tried something yesterday. As it seems to lose adjustments only in layer 1 (in my case) I create layer 1 and leave it empty. I only start doing adjustments from layer 2. It seems to work. Since I started doing this yesterday I haven't lost any adjustments It's not a solution, but until there's a fix it works for me.

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