Reactivating serial key each time I start capture

NNN635540301389596969

• 15 de enero de 2015 05:49

I need some help with activation for capture one pro 8. I've installed the trial version and purchased a serial.
Each time I start the software i'm asked to type in the serial and it activates successfully. After closing and re-opening capture I'm asked to activate the serial again. Is there any way of fixing this?

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  Paul Steunebrink

  • 15 de enero de 2015 07:24

  Please contact support by opening a support case. They are the best resource in helping with activation issues.
  http://www.phaseone.com/SupportMain.aspx

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  Drew Altdo

  • 15 de enero de 2015 08:39

  There likely is a fix but it would be a local system fix.
  This is happening either because you are not an Admin on the machine and the admin has not activated the software, or you are an Admin but the system is suffering from proper system/user library read/write permissions.

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