helper applications

Permanently deleted user

• 13 de octubre de 2012 01:15

The helper menu is causing C1 to crash on startup. It seems to be opening another version of Capture 1, or at least it thinks it is. So I remove the Capture one from the helper menu - there are two of them - close Media One and restart it, the Capture One items reappear. So I try again. They reappear again. What gives?

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  Permanently deleted user

  • 16 de octubre de 2012 02:32

  I know Phase Monitors these forums. Do you have any advice? Shall I just open a support case?

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  Jim MSP

  • 16 de octubre de 2012 12:39

  [quote="NN143548UL1" wrote:
  I know Phase Monitors these forums. Do you have any advice? Shall I just open a support case?

  
  I'd open a support case.
  
  Jim

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  rmoorlag

  • 18 de octubre de 2012 21:59

  I know Phase Monitors these forums

  
  Maybe they are monitoring but in my experience the response is very random.
  A support call is better indeed.
  Roelof

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