Canon 5D Mark IV tethering error message

William Chang

• 29 de abril de 2021 19:18

Hi there,

 

I'm trying to tether my Canon 5D Mark IV to Capture One. Im getting an error message. I've tried without memory card, checked that my mac recognizes the camera and made sure the capture is set to Canon camera preference. Please help! 

Thank you,

- Ilya

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  Jennifer Endom

  • 30 de septiembre de 2021 11:24

  i have all of a sudden the same problem - any solutions?

  My CAnon 5D MarkIV was working fine with capture but now nothing works anymore..HELP!!

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  Diane Villadsen

  • 5 de octubre de 2021 03:23
  • Editado

  UPDATE: I installed the latest firmware on my 5DMIV and it's all working seamlessly now!

   

  I'm having this same issue, I've followed all of the troubleshooting steps.

  First time tethering to my 2021 M1 iMac with my Canon 5D Mark IV. The computer recognizes it but the "Camera Error" message appears every time I try to connect it.

  I've tried a number of different cables, memory card in and out, updating to the latest version of Capture One.

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