Process Recipes, Workspace and Custom Styles gone after upgrade from v21 to v22

Steven Palmer

• January 14, 2022 03:42

It appears this has been a problem for many years so I would have expected it to be resolved by now...I installed v22 and all my process recipes, workspaces and custom styles are gone...where were they stored? Has anyone been able to get them back?  I have searched for an hour now and can't find any current info. 

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  Marco Hyman

  • January 14, 2022 03:46

  Did you somehow remove your "Library/Application Support/Capture One" folder?  Thats where Workspaces, Styles, Recipes and a bunch of other stuff live.  It does not go away when you install a new version of Capture One.  It might go away if you use a third party app de-installer to remove Capture One 21.

  If it is missing a restore from Time Machine or other backup will get you going again.

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  Gerald Senesac

  • January 14, 2022 13:37
  • Edited

  I experienced the same when upgrading to v22. No C1 folders or etc were deleted. Just downloaded v22 and installed. I Emailed support weeks ago, but no response back. 

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  Steven Palmer

  • January 14, 2022 18:37

  I didn’t delete anything. And I checked the Library path. There is no CaptureOne folder. That leads me to wonder where the V22 installer created the default folder. This is not a difficult thing. I will contact support as well.

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  FirstName LastName

  • January 21, 2022 07:35

  If you are using a Mac, hold down "option" and click on "Go" in the Finder.

  Is there a folder for "Capture one" in the "Application Support" section of the "Library"?

  -1

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