captureOne 22 crashing on startup
Upgraded graphics card, lots of RAM, and Adobe is very happy, now CaptureOne crashing.
I deleted (have backup of files) Capture One, and from the registry, all files I could find but still crashing on reinstall
I get the wave screen, then a box to choose capture one catalog and then a box saying unexpectedly quit,
I am not a Windows tech, (WIN10). Will need a handhold.
Thank you.
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I am with you! Brand new top of the line system and it is kaput on the upgrade!
Try the solution below (net 3.5 framework)
It didn't work for me.
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Yep- keeps crashing the system. Nice work.
I am going to try and reinstall an older version
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Wondering if I upgrade to the PRO version if I will have same issue?? a bit desperate to get my work done
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Permanently deleted user
Wondering if I upgrade to the PRO version if I will have same issue??
The Pro version is exactly the same executable file, with the available features controlled by the licence key.
Have either of you sent a support request - with logs, etc. - to Capture One?
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YES I have sent all the crash file logs and separately a description to support. No answers as of yet.
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I thought I had solved the issue
deleted all files search C: hidden and unhidden files
deleted from registry
deactivated all computers
returned to original. .exe file
and I was close, email/password accepted, license code accepted, loaded fine, gave me a screen to launch C1 and green wave appeared...........unexpected crash appeared again. Despondent.
Sent all the logs to C1.
We will see if they answer, I have run out of ideas.
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Still no reply from C1..........is it because I have C1express? Does Pro give you better customer service?
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Response from C1 didn't work.
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No solution from C1, last suggestion was a clean reinstall, still not working, and 5 days passed without comment from them.
Why pay for a subscription ....??
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DXO PureRaw2 maybe a solution for me.
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