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activation / deactivation problem

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2 comentarios

  • Meinie Smith

    I am having the exact same issue. 

    0
  • Permanently deleted user

    I have a related problem. Upon launch, new version says license code could not be verified by server and gave me a choice to quit or deactivate.  When I click deactivate I get a screen that says this version has been activated when I click deactivate it says it could not deactivate the software on the server.

    So, sounds like it might be a permissions issue communicating with captureone.

    However, if I install and tell it to keep both copies, the new one opens fine, authenticates fine, but is a blank copy, no styles, process recipes, etc.  This seems to argue against the communication permission idea.

    So, stuck unless I want to replicate everything I have done over the years.....which I don't want to do!

    Capture One - a little help please

    0

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