Clarity module is missing - Catpure one express 15.3.1.17 (sony)

FirstName LastName

• July 04, 2022 12:19

After upgrading to the newest build the clarity module is missing. Is it deprecated or is it a bug?

5

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  Ian Wilson

  Moderator

  • July 04, 2022 14:32

  

  Are you sure it hasn't just moved to a different tab? 15.3 brought some redesign of the tabs.

  Ian

  -1
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  FirstName LastName

  • July 04, 2022 14:45

  Well, I can't see it anywhere, but if you know where I can find it, I'm happy to take the advice. For me it looks like this: 
  

  
  
  

  

  

  1
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  Ian Wilson

  Moderator

  • July 04, 2022 16:48

  

  I would expect to see it on the Adjust tab. Have you tried scrolling the bottom half of that tab?

  Ian

  0
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  Ian Wilson

  Moderator

  • July 04, 2022 17:53

  

  Also, on the Pro version, I would suggest right clicking on the tab and adding the tool if it is missing, but I am not sure whether you can do that with the Express version.

  Ian

  0
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  FirstName LastName

  • July 04, 2022 19:32

  There is nothing more in the Adjust tab under the 'Color editor' module. As for right clicking on the tab, the only options in my version are: 
  

  0
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  FirstName LastName

  • July 04, 2022 20:19

  I realized there are some more modules missing, that should be available in the Express version: vignetting, purple fringing (based on the table here: Capture One full feature list).

  1
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  Ian Wilson

  Moderator

  • July 04, 2022 20:55

  

  Perhaps it would be worth uninstalling it and downloading it again and reinstalling. 

  I'm afraid that as I don't use the Express version I can't say whether it works OK for me. Perhaps another Express user will be able to comment.

  Ian

  0
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  FirstName LastName

  • July 08, 2022 19:34

  Just installed Express for Fujifilm (Capture_One_22.Win.15.3.1.exe) 7/8/22 and have same issue. Removed prior version(20) including directories, catalog, etc. Downloaded .exe again, reinstalled same result. If this is intended how can I go back to 20?

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  FirstName LastName

  • July 08, 2022 19:52

  went back to 20. Found download at

  https://www.captureone.com/en/account/download/previous

  back in business!

  2
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  FirstName LastName

  • July 22, 2022 12:23

  Same problem for me

  1
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  Giacomo Cavalletti

  • August 15, 2022 12:03

  Same for me

  0
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  Otto Stegmaier

  • August 15, 2022 13:52

  The bug has been solved in the latest version 15.3.2. But first you should uninstall Capture One as described here:

  Could you please try to run a clean install and double-check again: How do I uninstall Capture One?
   
  Let's see if we can also fix it by resetting Capture One preferences file. On Windows, you need to delete the user.config file in this folder location: C:\Users\You\AppData\Local\Capture_One\CaptureOne.exe_xxxx\15.x.x\
   
  The AppData folder is hidden by default, so click in the search field, type %localappdata% and hit return to open the folder. 
  Then navigate to: Capture_One > CaptureOne.exe_xxx > 15.x.x > and delete the user config file.

  I got this information from the Capture One support team and it worked. Good luck.

   

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  FirstName LastName

  • August 15, 2022 15:07

  Doug R

  previously FirstName LastName that went back to 20.

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  •  

  Otto, Tried your solution and seems to work for the Fuji release. Thanks!

   

   

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  William ZHAO

  • August 30, 2022 07:41

  Otto, Tried your solution, but not work for SONY. The issue persists.

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