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Capture One Terrible performance with Mac Mini M1 and 4K+ Monitor (Benq SW271C)

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  • Permanently deleted user

    Hi Diogo,

    I'm using the same monitor without any trouble. But I have experienced some lags when the monitor operating with a scales resolution. Switching to Resolution: Default for Display in Preferences ->Displays and the lag was gone. Maybe this can help you too?

     

    Kassur

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  • Permanently deleted user

    Hello Kassur,

    thank you very much for the input! I was running the resolution at "looks like 1440", and it was lagging. At the "Default" resolution it runs better (not Windows better) but the default resolution is 1080, and this is a 4K display. I don´t know where the fault is, but to run a 4K display at 1080, it´s better to swap it for the SW270C, that is native 1440, and save this one the "shame" of running in 1080 as a default macOS resolution.

    As I said I don´t know where the fault lies. Pr runs smooth, Ps runs smooth, everything runs smooth. Maybe Phase One needs to spend more time shifting away from a software that is GPU intensive, to a more CPU intensive one, otherwise I don´t see a bright future at macOS with this chips (since you can no longer add an eGPU just for Capture One performance), which was the go to solution from support.

    But well, not to start a rant... Thank you very much for the support Kassur. It does run better at Default resolution, although that resolution becomes just 1080, which introduces "real estate" problems, as everything becomes way too big.

    Do not know what Phase One is thinking to do about the 4K/5K problem in these chips, that was solved with an eGPU in Intel, but I don´t think it will be anything anytime soon. 

     

    All the best!,

    Diogo Sousa

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  • Permanently deleted user

    Just an additional information : Phase One (cameras) and Capture One (software) are now two different companies.

    I think CPU and GPU are now intricated in the new Apple M1 chips.

    I have read in the Capture One support that some issues may occur with high resolution displays. But, first, did you go to Capture One -> Preferences -> Image -> preview size and select the recommended value ?

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  • Permanently deleted user

    Hello Robert,

    thank you for your input. 

    Yes, adjusting preview size to the recommended value (and also disabling Hardware Acceleration) was the attempted solution presented by Capture One Support Team. The first produced a very very minor change for the better (although barely noticeable, a change), the second no.

    Your second point is what confuses me. The M1 came out two and a half years ago, it´s been known that macOS was moving to a SoC. Part of the Support reply still included the usual "4/5K needs more GPU Power", which is no longer possible in macOS world! There are complaints of performance in the Mac Mini, iMac (4.5K display), Mac Studio Max (it has a lot more GPU cores than my Mac Mini). Apple displays are now 4.5, 5 and 6K. So, for what I´ve been reading here, what is the solution for macOS users with the current and future architecture? Capture One 23? 24? Will CO only be available to Windows, as it has a dedicated GPU?

    I´m raising in this post questions of present, as I wanted to see if there was something I could do now, and future, because the "solutions" from the support are still tied to the past: preview size, hardware acc off, and the usual more GPU. It´s not possible for the last three years moving forward with M chips. "We are moving in the direction of a software that is less GPU intensive" would suffice. I think the lack of a certain direction from the company is what is leaving CO users on the edge. And it is a shame because when it works, it´s a damn fine product.

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  • Permanently deleted user

    I'm experiencing also laggy preview renderings on am Mac Studio M1 Max (32 GB RAM) with latest Monterey.

    I think it depends heavily on the amount of layers the a certain image has attached. Sometimes it takes up to 2 seconds to render an image completely sometimes it shows up completely rendered instantly.

    strange ...

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  • Permanently deleted user

    Hello Bernhard,

    you have way more GPU cores and power than my Mac Mini. In my case, one layer is enough. As soon as I start brushing I have to wait one second or more for it to render. The best strategy is to use a very low flow (3%) and very slow brush movements. That is where it seems to be more responsive, because the calculation is less (that´s my two cents on it...).

    So, it seems it is a problem of software optimization... I´ve accessed the RAM/GPU/CPU usage yesterday, and the maximum was 65% GPU really striking the brush at 100% and moving fast, on a 4K display. So, even in the 8-cores of the Mac Mini, there is still room for more computation...

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