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Capture One zeigt "Farbrad des Todes"

Werner Mäder

Ich arbeite mit einem MacBook Pro 16" mit Apple M1 Max, 32 GB Speicher und habe macOS Monterey Version 12.5 installiert. Ich arbeite mit Capture One 22, Build 15.3.1.15.

Leider performt die Software aber nur schleppend. Das Programm wacht meist erst nachmehrmaligem Antippen auf, zeigt dann lange das "Farbrad des Todes". Dies geschieht auch bei Anwendungen, z.B. beim Zauberpinsel, oder beim Laden von Bildern aus dem eingebauten Card-Reader oder ganz spontan beim Arbeiten.

Die Aktivitätsanzeige des Computers zeigt keine Anormalitäten oder hohe Belastungen der Speicher. Woran kann dieses langsame Verhalten liegen? Was kann ich tun?

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  • Thomas Kyhn Rovsing Hjørnet
    Top Commenter

    I have the same issue – see this thread.

    I've been in contact with support about it for two months, but so far no help.

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  • Permanently deleted user
    • Editado

    ich habe im Prinzip die gleiche Konfiguration, allerdings in einem Mac Studio.

    Hier läuft CO recht stabil und performant. Seit dem letzten Update auf 15.3.2 habe ich eine Leisungsverbesserung festgestellt.

    Vielleicht versuchst du mal, ob dieses Update für dich eine Verbesserung bringt.

    Generell denke ich aber nicht, dass die Ursache deines Problems in CO zu suchen ist.

     

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  • Thomas Kyhn Rovsing Hjørnet
    Top Commenter

    @Werner Mäder

    Do you use sessions or a catalogue? If a catalogue, how many images does it contain?

     

    @Bernhard Mutter 

    The 15.3.2 update made no difference in my case. My impression is that the issue is with Capture One's handling of larger catalogues.

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  • Permanently deleted user

    Thomas, I usually do not copy my images into the catalogue. Instead I have them on an external SSD and rerference them within CO.

    Thus my catalogue doesn't grow that much. In my actual catalogue contains about 12000 images (sizes 24, 42 and 61 MP) and everything runs smothly so far.

    Maybe I should create a catalogue with all this images copied to it ...

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  • Thomas Kyhn Rovsing Hjørnet
    Top Commenter

    I keep my image files on an external hard drive too, not inside the catalogue. I have the same issues with unresponsiveness when the referenced image files are offline, so the issue doesn't seem to be connected to Capture One having to read from an external drive, and I doubt that it would make any difference if the images were stored inside the catalogue. As a test, I've tried creating a new, small catalogue, and Capture One had no trouble handling that, so I assume the problem is Capture One's handling of larger catalogues (mine currently contains around 54,000 images).

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  • Werner Mäder

    I store my pictures on an external SSD-Drive connected with USB-C. This connection is very fast. And as i create a new catalogue every year, my actual catalogue has only about 1'200 pictures.

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  • Thomas Kyhn Rovsing Hjørnet
    Top Commenter

    1200 really isn't very big, so perhaps it doesn't have to do with the catalogue. As you've probably seen, other users have complained about performance issues on M1 Macs too; I assume it could be related.

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  • Permanently deleted user

    I have a MacBook Pro M1 14" with 32 GB RAM, and Capture One manage my catalogue (27,000 referenced images on an external SSD) and every process/adjustment without any issue. Do you have many other softwares open when you observe this slow performance ?

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  • Thomas Kyhn Rovsing Hjørnet
    Top Commenter

    In the initial post it says that Activity Monitor shows no unusual consumption of resources. I don't see that either. And here it makes no difference how many other applications are open, Capture One is equally unresponsive when it's the only open application.

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