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I had the good idea to install MacOS Ventura 13.0

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13 comments

  • Mark Moore

    Can you be more specific as to what "not working anymore" means?

    I have Capture One 22 running without any obvious problem on Ventura (M1 Max laptop).

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  • Patrick Giranthon

    I launch and I have an error saying C1 has stopped just after. Like 0,1sec after. I have the M1 too (McBook Air)

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  • Mark Moore

    You need to look at the Capture One logs in /Users/<your-user-name>/Application Support/Logs/ (see here: https://support.captureone.com/hc/en-us/articles/360002405257-How-do-I-retrieve-logs-)

    Probably the best thing to do is to open a support case with Capture One and upload those logs with it.

    Here, on both M1 Max and M1 here, Capture One 22 appears to run successfully, so it is probably some state left over from before the upgrade. Hopefully support can advise what...

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  • Patrick Giranthon

    I am sorry guys. I was not up to date with C1. I just see there is a new version and now it is ok. Usually C1 warns me when there is a new version... Not this time, don't know why.

    Apologies for being pissed off in the first place.

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  • Marcel Kummer

    Same here. An update to 15.4.1.7 did the trick, now it is running with macOS Ventura perfectly fine.

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  • Jean-Pierre Guerin

    Great problem with Ventura Capture One 22 crashes at start. What can I do ?

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  • Tristan GUEZILLE

    Same problem here... C22 crashes at start... no option to uptade it available...

    Is it possible to uptdate to 15.4.1 ?

    Any help would be much apreciated

    Edit : I've dowloaded the latest version of C1 22 15.4.1.7 - looks like everything is fine again !

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  • simon kauth

    I understand that having a new mac with a new macos is a cool thing, and in some case one is not able to select the macos as it comes preinstalled.

    a compatibility check for my most important programs, C1 being one of them seems a good thing. Not officially given currently, so better to remain on a supported version...but maybe I am too cautious.

    https://support.captureone.com/hc/en-us/articles/360002406498-Which-version-of-Capture-One-will-work-on-my-Apple-operating-system-

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  • Thomas Otterbein

    I installed Ventura.
    After installation Capture one starts without any problems.

    Mac

    The only point was, that some printer profiles were gone.
    But it could be easily re-installed.
    All other programs run without problems e.g. Topaz Denoise, Topaz Sharpen, Photoshop, Windows 10 with Parallels, etc.....
    Up to now I could not see any problems.

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  • Robert Lee

    Same problem here as OP.  Perhaps it runs okay on Intel Macs but not M1?  Either way, it's awfully frustrating. 

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  • Tristan GUEZILLE

    Hi Robert,

    I'm running Capture One on a Mac Mini M1. And it runs ok now.

    My problem was ( I think) , I uptdaded the mac with a capture one version that was not up to date... Everything went right after updating Capture One.

    Hope it can help.

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  • SFA
    Top Commenter

    It may simply be that some reference is lost that connects the OS UI to the application and re-installing even the existing versions, not necessarily the latest version, of C1 can recreate the link. Or update part of the application that may have been "mislaid" by the OS update.

    Such things could perhaps be fixed in other ways, but a re-install is probably faster.

    It is interesting that some people seem to have no problems and others complete failure after the OS update. One wonders if some other aspects of the configuration of the computer might also be in play.

    That said, for a production system, I feel it is always safer to wait for full official support even if doing so is less exciting.

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  • Robert Lee

    I'm not sure which version I had before, but I think it was the most current one.  Regardless, I took your advice and reinstalled the most current version and.... voila!   It works!   Thank you for your help!

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