How to make a feature request or provide feedback

Pinned Featured

Jack W

Admin

• June 30, 2023 08:10
• Edited

Please follow the instructions below to ensure that your request/feedback is viewed and considered.

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Please follow the general rule of ONE feature request per post.

• For camera support requests, please visit the Request Camera Support community topic.
• For feature requests in Capture One mobile, please visit the Improve Capture One mobile community topic.

Post template

When selecting "New post" (from the right hand side of this page) and the Improve Capture One topic, the "Details" (main body of your post) will be prefilled using the information we need to handle your feature request or feedback.

The general rule is ONE feature request per post.

Please remove the text in italic and fill in based on your feedback and thoughts.

I know that rules and templates are annoying, but it's important that we have this structure in place so that your requests and feedback are easy to navigate and categorize.

Your "new post" page should look something like this:

As soon as you select "Improve Capture One" from the dropdown menu, the template will load almost instantly, and you'll be able to edit the text as you wish.

For camera support requests, please visit the Request Camera Support community topic.
For feature requests in Capture One mobile, please visit the Improve Capture One mobile community topic.

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  Jack W

  Admin

  • July 12, 2023 09:15
  • Edited

  If the post template does not load (may occur on mobile browsers) then here it is:
  
  

  Please delete the text in italics and preserve the headings/titles in bold. 

   

  What problem do you see this solving?
  Describe the problem or issue you are having in Capture One.
  Think about what it is that you're trying to achieve, and the reason why you are trying to do it.

  When was the last time you were affected by this lack of functionality, or specific tool?
  If your feedback is more general, simply let us know how much your workflow is affected.

  Are you using any workarounds or other solutions to achieve your goals in Capture One?
  This is so we have a greater understanding of how your workflow is affected, and how we can improve the existing tools and functionality.

  Are you happy to be contacted further about this suggestion or request?
  Let us know with a simple “Yes” or “No” – we will contact you with the email address used in your Capture One profile.

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