FirstName LastName
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Resumen de la actividad
Última actividad de FirstName LastName-
FirstName LastName hizo un comentario,
Yes, I submitted an official support ticket and they were able to develop a hot-fix. If you're experiencing the same, I would recommend submitting a ticket of your own with screenshots, log files, ...
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FirstName LastName hizo un comentario,
Rolling back didn't help either, I have submitted an official support ticket. This has happened on 5 different laptops (3 new installations done this morning, and 2 prior installations upon updatin...
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FirstName LastName hizo un comentario,
None of the new installations this morning had the tools. I updated my copy and they disappeared, and the same thing happened when my other colleague updated just now. It seems to be connected to t...
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FirstName LastName hizo un comentario,
Correct, the license code matches the one in my receipt and 'Manage License' portal on the CaptureOne site and has more than 10 seats available. Meredith
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FirstName LastName hizo un comentario,
Hi Ian, Yes, I only received the code a few weeks ago and that is the one I used. It is a yearly subscription and should therefore be active. Meredith
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FirstName LastName creó una publicación,
Studio-exclusive tools not showing up
I recently saved my customized Workspace in Studio 16.4.5 and doing so caused all of the Studio-specific tools I was using (AI-Crop, Guides, Next Capture Metadata) to disappear. They do not show up...