Meierotto Jewelers
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My camera is connected and I can use the remote shutter control. The shutter goes off and no image is imported in to Capture One. Nothing.
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I have tried restarting, unplugging for a bit, the battery has been changed, etc, etc. Also tried resetting preferences to bring Capture One to a vanilla state. This did not help, either.
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Windows
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Jael. We did resolve it. It had something to do with having to update the camera firmware with the latest software from Capture One.