Christine M.
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Actividad reciente de Christine M.-
Hi. You are referring to the correct article where it is stated that support for the two cameras are in two versions of Capture One. It is our standard policy that we don't backport support for cam...
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@Class A; thank you. I appreciate the feedback. @Thomas; the process now is that our tech team tries to reproduce, we send it off to R&D who then investigates further. They reproduce, look into oth...
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Hi Andreas, I did not mean to ignore you. I was merely answering Thomas' very thorough comment.I am not going to go into details about the technicalities of your issues as described in the ticket -...
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Comentario oficial Hi Steve. I am glad that our team managed to show you the "Lens Correction" option in the iPhone camera settings. Let us know if you have any additional questions. Have a great day.
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@... - from our research we have found that not all models are affected. Did you confirm that you are experiencing an issue?
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Hi Andreas. Let me take your points one at a time. Let me know if I am missing anything. The changes that we have implemented are related to how we work in Support - it is not related to how we pr...
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Hi Thomas. Let's not do double dialog. I understand your frustration, I do. Marian will reply to your message with the same question shortly.
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Without bombarding you with data and charts, I can tell you that the improvement is by far most significant on the difficult technical side (which accounts for 38 % of all of our tickets). But agai...
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@Thomas: As mentioned earlier, we are working on improving this process to increase resolution time and transparency for you all. So while the current setup up is not ideal, I would like to state o...
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Hi Andreas, thank you for pointing out the issue with the language - we are working on fixing it. Reg. the feedback on iPad, I believe it was done in a closed Facebook group, but this was a decisio...