Drew Altdo
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Actividad reciente de Drew Altdo-
[quote="Junction10" wrote: Sent the crash report in to Phase One..If you could, send the Crash Report to the support team in a support case. They'll get back to you within 24 hours (36 hours ove...
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Valid point.
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[quote="Matt32" wrote: I've been working with the RED camera quite a bit lately. A very interesting thing about it's workflow is the ability to change the ISO in the software after you've shot.....
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[quote="stephen612" wrote: support not getting back to me to fix issues... 😭Stephen,Your support case is awaiting your response and, although we would like to be able to offer faster support, a r...
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Get us a few files through a support case, we'll let you know if they're salvageable.If the file size is OK then they're likely fine but might need a little love.
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[quote="NN635011043297923168UL" wrote: Will there be a version that runs under Mac OSX Mavericks? If so, WHEN?See below, it's paraphrased but came direct from us when the customer created a Suppo...
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Where are you saving the Catalog?
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Simply turn off the feature that you've turned on.This "Auto Alignment" is off by default. Please simply uncheck the box for Auto Alignment in the "Next Capture Adjustments" field.
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[quote="Bobtographer" wrote: Yeah I've done that, haven't had a confirmation email however, I guess you guys are busy fixing broken stuff..In reviewing another case, I do indeed think that the is...
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Everyone is entitled to their opinion, but the OFFICIAL suggestion of Phase One would be to create a support case and allow us to help.