Drew Altdo
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Actividad reciente de Drew Altdo-
Thanks everyone for for bringing to our attention. This has been resolved and was a simple typo on our end.
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Can you not force the rotation in the camera?If not, you should be able to use "Copy from Clipboard" and ensure the orientation is checked on.
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Eigil,I am sorry if you feel we have neglected you, have been arrogant, evasive or otherwise lame.The truth of the matter is that we have reported your concern, the proper departments have been not...
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[quote="xmmx" wrote: I've raised issues about tagging the compare varient prior to 5.1.1 and nothing has been done about it.To be clear, the two support cases that were submitted by you listed t...
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A support case with a System Profile and details may help us get to the bottom of it.
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Depending on where these files were residing at the time of the crash, they're likely lost if they are coming up as 72KB. That is the size usually associated with the thumbnail image and not the R...
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[quote="Drew " wrote: The settings however are not compatible as you already knew. Which leaves us with the session files themselves, which are also not compatible between the versions.Sorry if ...
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Wes,Do you have a support case regarding the additional information (rotation, saturation) being passed through? We'd like to take a closer look into this but the problem is obtaining the identica...
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[quote="NNN635018233259472077" wrote: So, you're saying I can't fix this issue? I will uninstall and reinstall the software and see if that works.No, not at all. I'm simply saying that perhaps y...
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Robert,Nothing you're doing wrong.The DNG files you've converted are likely an Adobe Variety that standardizes all the information. As such, the Lens information is not delivered in the way that t...