Glenn Tokunaga

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  • Hi Drew and Paul_E,I just submitted a new support case as you suggested, summarizing within the description the problem I was having. I also gathered up all of the Capture One log files and crash r...

  • Thanks, Drew. I'll do that. Where would I find the LOG files you mentioned?Glenn

  • No, it does not. Nothing shows up in the Batch Queue until I begin processing. It then flies through them at an extremely fast rate as though it's processing them, but nothing actually gets process...

  • I'm having the exact same problem, but even after restarting, the problem persists. Any idea what's causing this? I've been trying to process .dng files from a Leica M8, attempting to export about...

  • Update: I finally got it to work. I ended up creating a new session and re-captured my photos into the new session. I then tested it out by processing about 5 photos just to make sure it worked. It...