Problem: Can't export images

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16 commentaires

  • SFA
    Just to clarify here, are you using the Export feature or the Process Recipe feature?

    I almost never use Export so cannot offer much experience for it but I think it uses much the same approach, maybe even the same software code.

    The Output process sends the request to a background process Batch Queue. It is possible to stop and start the queue and in recent times the queue seem to be in a stopped state more often than it used to be in older C1 versions.

    On my system, when this happens, I see a message to advise the queue is stopped and asking it I would like to restart it.

    As far as I can see this message is delivered using a normal Windows advisory messaging routine (I am still using Win 7 btw) and there are occasions when the message fails to appear as it does not make to to the top of the stack of windows in use at the time.

    In effect the system is asking whether one wishes to start the queue now or perhaps leave it until later - but if the message does not appear you won't know the question is being asked.

    So it's worth checking the status of the Batch process Queue when you see the problem. At least then you should be able to ascertain whether you have a message visibility issue or a process activation problem to deal with.

    HTH.

    Grant
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  • NNN636817087541607422
    I am having the same issue in Capture One 12 for Fuji. I hit the export variants button, go through the pop up selecting export location, naming, recipe and options and hit export. The pop up disappears and nothing happens. No loading bar, no files are exported. I can do it over and over again and nothing happens. I have tried changing the export location, files formats, nothing is happening.
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  • Norman Maynard

    Same here. Going through recipes - the export bar pops up and the progress fill flashes real quick - so that it looks as though it has exported the image in a fraction of a second, but of course, no file is produced.

    Checking the export history, my file shows up as the last 6 processed exports. 

    Sometimes CO will export a corrupt file, and I wonder if this is a related issue.

    Finally, I think maybe it has to do with the fact that the original file I am trying to export is a tif file? Does that ring a bell with anyone? Not the export file - but somehow I think whenever this has happened to me, it's always with an imported tif file.

    Kind of makes me reach for the program a lot less often.

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  • FirstName LastName

    I am having the exact same issue - I press 'process', they process but nothing appears in my destination folder.

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  • Edward Lopez

    Having problems with exporting to my desktop, images were fine in the app but have now become  corrupted and can't export images to my computer's desktop I have tried  shutting down my computer and starting it up again but still no change your capture one is an amazing tool and was very happy with it until now when I need it most please help and let me know what to do 

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  • John McCarthy

    Hi, 
    Has anyone found a solution to this issue?

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  • Ian Wilson

    John if you are having a problem, it may or may not be identical to the problem some other user has had. If you'd like fellow members of the forum to try to help, please describe in detail your set up and exactly what does or doesn't happen. Are you on Mac or Windows? What version of the OS? Are you trying to use the Export feature or the Process feature? Where are you trying to export the output to, and in what format?

    Ian

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  • Hans Ham

    I found a solution for MY problem: in the export window options tell CaptureOne to "report when ready": there it tells if -and where the file goes. In my case it exports to the wrong directory. On top of the export window I set the export destiny, but captureOne ignores that and exports to another directory. 

    Strange bug

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  • FirstName LastName

    This happens to so many people I know and is happening to me at my work now. When I upload in batches by the recipe process and/or the export button on the top, it only export one image. 

    Any help? This is a real problem. 

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  • Ian Wilson

    Is the Edit Selected button on the toolbar toggled on? If not, only one will be processed at a time.

    Ian

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  • Omid Rajaee

    For me when I copied file from external memory to capture 1 on my laptop, after editing, I could not export any images until I connected external hard again. 

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  • Ian Wilson

    Did you actually have the raw file on your laptop? Was the export destination set to a destination on your laptop or on the external drive? Were you working in a catalog or a session?

    Ian

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  • Omid Rajaee

    I have the original raw files on external hard, but export destination set to my laptop. it was not exporting anything until I connected the external hard drive to laptop.

    Omid

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  • Ian Wilson

    It needs access to the raw files to produce output. So either you need to connect the external drive, or have the raw files on the laptop.

    Ian

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  • Marc Hsu

    Hello All I meet the problem like OP.
    1.C1 20/ Win10
    2.Raw files at extension device and Export to my laptop.
    3.Dont change any setting but someday it just cant finish the process
    ( like  Norman Maynard said:Going through recipes - the export bar pops up and the progress fill flashes real quick - so that it looks as though it has exported the image in a fraction of a second, but of course, no file is produced. Sometimes C1 will export a corrupt file)

    events log:(101#7) General error: The syntax is incorrect. - static IP configuration (line 1: "Fujifilm GFX 50S|| ...")

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  • Yogan Naik

    I had the same issue. It all started with a lack of memory on my hard drive. However, even after making some disc space, the export did not resume. Finally, when I tried exporting with the previous settings, it worked again.

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