CaptureOne 6.4.5 32 bit - cannot view IIQ files

Rosco88

• 28 septembre 2015 20:55

Evening All,

I have been to an open event today and used some of the new PhaseOne cameras, Upon returning home I have downloaded 6.4.5 (only 32 bit program i could find) and it is not recognizing the files on the card.

I can see the files in Windows Explorer, but they wont open or be viewed in any program.

Does anybody have any ideas?

Thanks
Ross

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  Keith Reeder

  • 29 septembre 2015 07:37

  Which camera?
  
  It is supported by that version of Capture One?
  https://www.phaseone.com/en/Imaging-Sof ... meras.aspx?
  
  Just because IIQ is a supported file format, it doesn't mean that an old version of Capture One will read an IIQ file from a newer camera.
  
  This is an absolutely fundamental "must know" aspect of digital photography, Ross - it's the specific camera model that's relevant to whether a file from it will open in a given version of a converter's software, not the file format.
  
  Old software can't be expected to understand files from new cameras.

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  Ulf Liljegren

  • 29 septembre 2015 20:12

  Here is a good collection of knowledge base articles where you can see which version support what cameras:
  
  https://www.phaseone.com/en/SupportMain ... orted.aspx

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  Paul Steunebrink

  • 30 septembre 2015 15:06

  You are apparently limited to 32-bits software, which effectively limits your options as Capture One is only 64-bits since CO7.
  
  If you ever enter the 64-bits area, please be aware that Capture One when running in the so-called DB mode, is free of charge and let you evaluate the IIQ files unlimited of any trial period.

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