activation problems

Dimitrios Panou

• 16 juillet 2021 16:49

Dear sirs

I am trying to aqctivate my capture one pro 11 with product key 4XAT-CKRA-3UA7-UY34 on line as well as manually and it is not possible (by getting profile I have the answer "unable to connect to server to look up profile". I have two valid licences (for 2 computrers) and I find it very annoying that I must validate every year with similar problems.

Please unblock my licence so that I can use the programm I have bought.

Sincerely yours,

Dimitrios Panou

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  OddS.

  • 16 juillet 2021 20:42

  > Dimitrios Panou: I am trying to aqctivate my capture one pro 11
  

  This is a user to user forum. You will not get an answer from Capture One support by posting here. Click "Submit a request" near the upper right corner on this page.

  You should be able to log in to your account via this link: https://www.captureone.com/en/account/enter-email 

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