Capture one has said it is out of date and asked for my activation code which I gave but then it will still not load ?
My Capture one loaded but is now asking for activation details as if I am a new customer ? ( I have had Capture One for a year or two ) I have now loaded the activation code and now i have to start over as if it is a new Capture one !! I have lost a wedding and can not find my previous settings at all ! I am fuming i am now behind with this edit on a wedding because of this and I can't find any reason why ? This is going to take me hours to set up my Capture One again and it's causing me problems with my customers. Why the hell cant i speak to someone? This is disgusting why the hell does it want me to activate it again ?
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Did you change the configuration of your machine in any way?
New disk for example? New version of the Operating System.
Anything else new?
Which variety of C1 does your license cover?
Is the License for a subscription or a perpetual type?
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