C1 IPHONE Tethering, My camera keeps freezing. shutter doesn't work.

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youngjun yoon

• 21 août 2023 22:30

Which device are you using?
IPADMINI5 ,iPhone XR , GFX50S2

What problem do you see this solving?
I'm using Capture One Mobile with GFX50S2, and while shooting tethered in RAW, my camera keeps freezing. The shutter doesn't work, and I have to remove the battery to turn it off – a frustrating situation. I'm using an official adapter and a high-speed cable. Tethering works fine with my MacBook Pro, so the issue is not with the camera. Are there any other users facing a similar issue? I have great expectations and hopes for the mobile tethering feature. I hope you can resolve this for me.

 

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  Evi K

  Product Manager

  • 25 août 2023 05:46

  Hello youngjun yoon, thanks for letting us know. We need to investigate this further with our engineers, can you please contact our support or drop me an email (eke@captureone.com) with more details about the issue?

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