Comments were not emailed when live session ended

Landon Akiyama

• 28 août 2023 22:45

I started a live session for my client to view and comment on photos. The client added comments with specific edits on photos but the live session expired and now I can't find the comments. I was under the impression that the comments would be emailed to my capture one account but I don't have any such email in my inbox or spam folders. Has anyone else experienced this and found a solution? 

 

Thanks in advance! 

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  Marco Braskov

  • 9 décembre 2023 18:40

  Hi, 

  I have a similar issue. 

  My live session ended and all comments are lost. 

  I haven't received an email with them. Is there any way to retrieve them? Thanks

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