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Tiff files no longer appearing in the C1 browser

Eddie Lord

Greetings,

Recently I have found that transferring images to Silver FX or Topaz Photo AI, the initial TIFF file is not appearing in the C1 Browser as normal. The files are being generated, just not appearing. Indeed, the saved images from SFX etc are being returned to the correct folder, but again not appearing in C1.

DNG files work as expected.

I am mystified why this should be as it seemed to be working one day and not the next.

Clearly something has changed, but for the life of me I can't recall what it might be.

I have checked the following:

● Preferences>Image> Enable TIFF Editing is enabled.

● Checked the Tiffs for correct colour profile

● Rolled back to a previous version of C1 - No change (C1 - 22)

● Rebooted the computer (MacPro: macOS Monterey Version 12.7)

● Restarted the Mac in Safe mode.

● Reinstalled the software (v16.3.1.23)

● Applies to the main catalogue of images or in a session (I don't use the C1 internal catalogue to store images, they are on a separate internal drive to the app)

No doubt there has been some finger trouble on my part, but I can't find what it might be - so suggestions welcome.

Thank you

Eddie

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  • Eddie Lord

    OK finally found the answer thanks to Facebook "Capture One Technical Forum".

    Turns out that the 'global' filter had been set to hide TIFF files. How that came to be ticked I don't recall and probably finger trouble on my part. Simples when you know how.

     

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