(101#107) General error: The resource is not open. - Camera is not open.
Ever since updating to the latast C1 20 PRO I'm not able to tether my camera. It keeps giving me the error:
(101#107) General error: The resource is not open. - Camera is not open.
and then it will say unexpected error occurred.
I've even tried installing the older 12 version and it does the same thing.
Everything was working before I updated :( - I sent in a support request last night, but hoping to get an answer sooner than later so thought I'd check with the community.
I've also tried re-installing twice, plus restarts, plus disabling Open CL, plus trying a new session - if anyone has any other ideas please let me know.
*Screenshot attached
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Issue is SOLVED. I was able to do my own troubleshooting and discovered the problem. I've updated the support ticket.
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Hi Jerry, what was your solution? I'm getting the same error.
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Hi Jerome, the main issue was that I had another usb device attached to my computer that was making it so Capture One wouldn’t recognize the camera - as if the camera device slot was already filled. My recommendation is removing your USB device (anything that’s plugged in) and this may be your problem. Restart C1 after removing your USB devices. You could also renove one at a time
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