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Cannot get images in capture folder

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2 commentaires

  • brianmerwin
    When you create a new session, all new images captured via tether should be going into the session Capture folder by default if you haven't changed anything.

    If you haven't already, nuke the session file (leave the folders) and create a new one, and give it another go.

    There's also a chance you've got permissions issues which can cause all sorts of weird behaviors. Best practice is to create your sessions in /Macintosh HD/Users/Shared and work from there (because it's a designated network shared folder so the OS controls permissions) but if you haven't done so lately it wouldn't be a bad idea to run repair permissions via Disk Utility a few times.

    Without actually seeing your exact setup it'll be a little difficult to trace this, so if creating a fresh session doesn't resolve your issue, then go ahead and create a support case with Phase. Assuming it's not a holiday in the Netherlands their typical response time is 24hrs or less and they'll get you sorted.

    Good luck!
    0
  • kenji3
    Brian,

    Thank you for your response! The problem was solved!!
    0

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