Need Help getting Canon G10 to communicate with C1pro

NN8887622

• 21 décembre 2009 18:52

I purchased a Canon G10 to use with Capture One Pro and am having issues with getting it to communicate with the software. Unlike the other camera's I connect (30d, 5d, 5d Mark II), that are recognized by C1 when connected to the computer, the G10 goes into a mode where the lens retracts, I am unable to operate any menu functions and C1 will not recognize it.

I called Canon Support and was told they could not help me because I was using third party software. I am convinced it is a simple setting that needs to be changed in the camera - but am drawing a blank. Anyone help would be greatly appreciated!

Thanks!

Danielle

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  Jonathan Gilbert

  • 21 décembre 2009 18:55

  Hello,
  
  The G10 is not supported tethered, that is why it will not connect to Capture One Pro.

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  NN8887622

  • 21 décembre 2009 20:17

  Well, that would explain it then!
  
  D

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