I paid for capture one 12 for fuji on 3/4/19 and never downloaded it. Why cant I now.

Andrew Fiorentino

• 25 juin 2020 20:27

I paid for a download and never used it.

I tried to enter the license key, and it does not work. 

How can you take $109. of my money, and give me nothing.

I want a refund, or a new working download for my Fuji xt3 which I never used.

Andrew    ookiedukes@gmail.com

 

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  gb

  • 26 juin 2020 06:30

  Try downloading it from their archives and see if your serial number still works.
  Choose the Fuji version during the installation process.

  https://account.captureone.com/en/download/archive

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