I cannot activate my license. Hav just paid 331 CHF by VISA, but I do not get on.
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Have you been sent a licence code? Or can you log on to your account on the Capture One website and see what it says your licence code is?
Ian
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Have not received a licence code. (I used to have one for the trial, but this is deleted.)
I cannot get into my account. It tells me that the password is wrong. If I type 'forgotten pasword', I do not et anything by email. Edgar Steigmeier. VERY VERY ENNOYING TO START IN SUCH A WAY.
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Are you in the same situation as people 2 threads below ? If yes, hopefully, Capture One will solve the issue asap.
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I URGENTLY NEED INSTRUCTIONS BY EMAIL. steigmeier.edgar@gmx.ch
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I do not understand the question of Robert Farhi.
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Why do you make the life of a newcomer to your program so difficult?
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Edgar,
Today, many people had the same issue as yours (impossible to activate Capture One licence key), and they told that 2 threads below yours. They said that Capture One staff is working on the issue. If you are not in the same situation, I am sorry not to have clearly understood your problem.
Anyway, this is just a user-to-user forum, and not the Capture One staff desk. You can submit an urgent request by clicking on the link at the top right corner of this page.
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