Capture One offers perpetual and subscription licenses for its users. The difference between these is the term of validity. A perpetual license is everlasting (for life), while with a subscription plan you have to make regular payments to keep the license active - but you always have access to the latest version.
About perpetual licenses
Once you make a full one-time payment for the Capture One software version (for instance, Capture One Pro 20), you obtain a lifetime license. It means that you are not limited in time to use Capture One 20 or any previous versions of the software (Capture One 11, Capture One 10, and older) that you can activate with your license key.
Upgrading perpetual license
Once the new major Capture One release is out, you may upgrade your perpetual license. For instance, when Capture One 20 is released, you can upgrade your Capture One 12 perpetual license with a special price here - https://www.captureone.com/en/account/upgrade. Also, the owners of perpetual licenses for Capture One Fujifilm/(for Sony) can upgrade to Capture One Pro. You will see that option on the list in the upgrade store
IMPORTANT! After an upgrade, you will get a new license key which you can also use to activate the older versions of Capture One. An old key will be deactivated without a possibility to be reactivated again.
If you have purchased Capture One shortly before the newest major release came out, check whether there are any free upgrades outlined in the specifications of your license which can be found by visiting our website captureone.com and navigating to My Account -> Manage licenses-> License Management -> [perpetual license]. If your license contains a free upgrade, it allows you to activate the next major upgrade of Capture One at no extra cost.
The number of workstations you can activate Capture One on with a perpetual license
- Capture One Pro (single-user) - 2 workstations (for Capture One 21 users); 3 workstations (for Capture One 10, 11, 12, and 20 users); 2 workstations (for Capture One 9 and older versions).
- Capture One for Fujifilm / (for Sony) / for Nikon - 1 workstation (for Capture One 21 users); 2 workstations (for Capture One 20 and earlier versions' users).
- Capture One Pro (multi-user) - a "5-user" license means that 5 users can activate on 1 computer each, a "10-user" license means that 10 users can activate on 1 computer each.
- Capture One Express for Fujifilm / (for Sony) - 1 workstation.
- Capture One for Phase One - 3 workstations.
- Capture One Enterprise - the license key is scalable on seats.
NOTE: If you have purchased the license before, the number of activations will be the same when you upgrade.
NOTE: New users who purchase Capture One 20 + 21 starting from November 17, 2020, will receive the Capture One 21 license key which can activate Capture One 20 and other previous versions of the software. Thus, the number of available activations will correspond to Capture One 21.
About subscription licenses
With a subscription license, you have to make payments monthly or annually based on your subscription plan. As long as you make regular payments, a subscription license works with the latest upgrade or update. You can also activate the previous versions of the software with your subscription license.
NOTE: To use Capture One on a subscription basis, you must have and maintain an internet connection allowing for communication between your equipment and Capture One's equipment over the internet for the purpose of Capture One being able to validate and reconfirm your valid subscription license, including payment of applicable subscription license fees from time to time during the subscription period.
Backward compatibility of Capture One licenses depends on whether it was issued by Fastspring. Fastspring licensing was first introduced in Capture 11.3.2. If you can find your license in the Fastspring order history, your license is a Fastspring license.
| Type | Subscription |
| Capture One 7 or older | Not supported by the software. |
| Capture One 8 or newer | Legacy subscriptions are supported since Capture One 8 onwards and allow customers to use Capture One from version 8 to the latest one. No longer sold. |
| Capture One 11.3.2 or newer | Fastspring (our e-shop provider) subscriptions are supported since Capture One 11.3.2 onward and allow customers to use Capture One from the version 11.3.2 to the latest one. Note that Sony/Fujifilm subscriptions are supported starting from Capture One 12. Subscriptions for Capture One for Nikon are supported from Capture One 20 (13.1.0). |
NOTE: If you have the Capture One Pro subscription license but want to switch to the Capture One for Fujifilm/(for Sony) subscription, please submit your request to the Support Team here.
Subscription plans
| Subscription plan | Description |
| Annual prepaid | When you choose an annual-prepaid subscription plan, it means that you will be charged the indicated amount once a year. The first payment is done at the moment of purchase, while ongoing payments will be made on the date specified in the Next Charge field while your subscription plan is active. |
| Annual monthly | Choosing an annual-monthly subscription plan means that you will make monthly payments on the specified dates during your contract period for at least 12 months since ordering. |
| Monthly | This subscription plan is particularly suitable for those who value flexibility. It means that you will be charged on a month-by-month basis while your subscription is active. |
How to cancel my subscription?
In general, it is not possible to cancel the subscription before the contract period expires once it has been activated with a license key.
| Subscription plan | Cancellation |
| Annual-prepaid |
In case you would not like to prolong a contract period for another year, disable the auto-renew function. Change that in your FastSpring account by pressing Manage and selecting Cancel subscription from the drop-down list. |
| Annual-monthly |
IMPORTANT! This subscription plan cannot be canceled before the 12-months contract expires. If you want to cancel your subscription and not to prolong it for another year, submit a request to the Support Team asking to set the expiry date of subscription to the last day of your contract. |
| Monthly |
If you do not want to continue your subscription plan, disable the auto-renew function, change it in your FastSpring account by pressing Manage and choose Cancel subscription from the drop-down list. |
Any purchase can be canceled in the following cases:
- The license key was never activated for any reason.
- Duplicate order (Refund is not guaranteed if both keys were used).
NOTE: If a subscription becomes deactivated as expired, unpaid, or canceled, it's impossible to activate it again. If your subscription is deactivated, you can only order a new license.
The number of activations per license
To use Capture One on a subscription basis, you must have and maintain a stable Internet connection allowing for communication between your equipment and Capture One’s equipment via the Internet for the purpose of Capture One being able to validate and reconfirm your valid subscription license.
- Capture One Pro (single-user) - 2 workstations (for Capture One 21 users); 3 workstations (for Capture One 20); 2 workstations (for Capture One 12 and older versions).
- Capture One for Fujifilm / (for Sony) / for Nikon - 1 workstation (for Capture One 21 users); 2 workstations (for Capture One 20 and earlier versions' users).
- Capture One Pro (multi-user) - a "5-user" license means that 5 users can activate on 1 computer each, a "10-user" license means that 10 users can activate on 1 computer each.
- Capture One Enterprise (multi-user) - a number of workstations should not exceed the maximum number of permitted users acquired.
NOTE: If you have purchased the license before, the number of activations will be the same for you as at the time you purchased the license.
NOTE: New users who purchase Capture One 20 + 21 starting from November 17, 2020, will receive the Capture One 21 license key which can activate Capture One 20 as well. Thus, the number of available activations will correspond to Capture One 21.
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