QUESTION
I want to switch from one minor/service release to another, for instance, from Capture One 20 (13.1.1) to Capture One 20 (13.1.2). How to update Capture One?
ANSWER
Note that the updates (minor and service releases) are free for all subscribers and owners of the perpetual license for the corresponding major release. For instance, the owners of Capture One 12 licenses can update to Capture One 12.0.1 and newer versions up to Capture One 12.1.5.
Mac
1. In the main menu, select Capture One -> Verifica disponibilità aggiornamenti.
In case there are any updates available, a notification window will appear. Click OK.
Alternatively, select Capture One -> Preferenze from the main menu right away.
2. In the Aggiorna tab of the Preferenze window, click on the new release version to download it.
3. You will be redirected to the Capture One website. Enter your e-mail address and password to enter your profile on captureone.com
4. Click Scarica and select the location to store the file on your computer.
5. Drag the Capture One application (the current version installed but not recently downloaded) from yourApplications folder to the trash.
6. Then go to the folder with the latest version of Capture One downloaded.
7. Open the Capture One disk icon (.dmg). Double click the .dmg file to mount the Capture One application bundle. This may take up to 15-30 seconds, depending on your machine. You may also see a dialog box asking for an action confirmation.
9. Carefully read and accept the license agreement presented.
10. Drag the Capture One icon to the Applications folder.
11. Open Capture One from your Applications folder.
Windows
1. Go to the main menu and select Modifica -> Preferenze.
2. In the Update tab of the Prefereze window, click Verifica Aggiornamenti. If there are any new minor/service release version is available, it will be listed under the Scarica section. Click on it.
3. You will be redirected to the Capture One website. Enter your e-mail address and password to enter your profile on captureone.com
4. Click Scarica and select the location to store the file on your computer.
5. Verify that the application is not running. Press Control+Alt+Delete keys simultaneously and choose Task Manager. In the Processes tab, end the Capture One process and make sure that the application is not running. If it is still running, then highlight CaptureOne.exe and click End Process.
6. Run the uninstaller. Open Control Panel -> Programs -> Programs and Features. Choose Capture One by right-clicking on it and press Uninstall.
7. Then go to the folder where the latest Capture One version was saved to upon the download has been completed. Run the executable software install file (.exe).
8. When asked "Do you want to allow this app to make changes to your device?", click Yes.
9. Follow the on-screen instructions to complete the installation.
12. Launch Capture One.
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