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Not capturing images

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9件のコメント

  • Meierotto Jewelers

    My camera is connected and I can use the remote shutter control. The shutter goes off and no image is imported in to Capture One. Nothing. 

    2
  • Brian Jordan

    Mac or Windows?

    0
  • Meierotto Jewelers

    Windows

    0
  • Marcin Mrzygłocki
    Top Commenter

    Two points: I'm not sure how tethering pertains to the forum; have you tried restarting both camera and computer, including pulling out the battery from camera for a while?

    0
  • Denis Huk
    Admin

    moving to another topic

    1
  • Meierotto Jewelers

    I have tried restarting, unplugging for a bit, the battery has been changed, etc, etc. Also tried resetting preferences to bring Capture One to a vanilla state. This did not help, either.

    1
  • Jael Fernández Cadenas

    Hi, I'm not sure if this hapened after an update but it was the same for me. I have canon eos RP and tethering was working perfectly. Then, one day same error as mentioned in the first comment came up. Did you find a solutions?

    0
  • Meierotto Jewelers

    Jael.    We did resolve it.   It had something to do with having to update the camera firmware with the latest software from Capture One.  

    -1
  • FirstName LastName

    Help please this is my issue.  I am on Windows 11 with a Canon EOS R8.  All firmware up to date and running newest version of C1.  Have tested tether cords and all fine.  I can get Live View going fine.  The shutter goes and no image taken.  It is hit and miss and cannot troubleshoot a solution.  It will work in one session and then occasionally tells me the folder is invalid.  I am saving images in my Pictures folder on my hard drive.  It is making my workflow impossible.  

    -1

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